U.S. Support Team

U.S. Support & Service

American Scientific provides end-to-end support for PHYWE systems in the United States, from lab planning and grant writing through installation, training, and long-term technical assistance.

How AmSci Supports Your Institution

Every service delivered by a U.S.-based team that understands American education, procurement, and institutional needs.

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Lab Planning & Consultation

Not sure where to start? Our education specialists work with your department to assess your curriculum goals, available space, student population, and budget, then recommend the right PHYWE systems to match. We map equipment to your specific courses and learning outcomes.

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Grant Writing Assistance

AmSci has helped dozens of U.S. institutions secure grant funding for PHYWE lab equipment. We assist with Title I, NSF, NIH, E-Rate, state science education grants, and private foundation applications, including budget justification, product specifications, and quote documentation. Contact us to get started.

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Training & Onboarding

New PHYWE systems come with full onboarding support from AmSci. We provide instructor training (remote or on-site), experiment walkthroughs, curricuLAB software setup, and Cobra SMARTsense sensor configuration. Your team will be confident and ready before students arrive.

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Technical Support

U.S.-based technical assistance via phone, email, and remote session. Our team responds within 1 business day; no overseas support queues, no language barriers. For hardware issues, we coordinate with PHYWE's engineering team and provide clear resolution timelines.

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Repair & Calibration Referrals

When equipment needs repair or precision calibration, AmSci coordinates the service process, including shipping logistics, PHYWE factory service referrals, and loaner equipment options where available. We minimize downtime and keep your lab running.

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Catalogues & Downloads

Access PHYWE's full product catalogues, experiment guides, and technical documentation. AmSci provides U.S.-specific pricing, availability, and procurement documentation for institutional purchasing offices. See the downloads section below for direct links.

Catalogues & Downloads

Access PHYWE's latest catalogues and technical resources. Contact AmSci for U.S. pricing and availability on any item.

Need a formal quote for procurement? American Scientific provides institutional purchase orders, quote letters, product specifications, and compliance documentation for U.S. school and university purchasing offices. Contact us to request.
"AmSci didn't just ship us equipment: they helped us plan the lab, train the staff, and apply for the grant that paid for it. That's the kind of partner we needed."
— Biology Department Head, U.S. Community College

Need Support? We're Here.

Call 888-490-9002, email office@am-sci.com, or use the contact form below. Our team responds within 1 business day, Mon–Fri, 8:00 AM–4:30 PM EST.

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RESOURCES

Webinars, Catalogues & Downloads